Frequently Asked Questions
Why do I receive a quotation before paying?
Requirements and the amount of work can depend on the organisation’s current position. Assessment prevents payment for an unsuitable or incomplete service.
Are government fees included?
Your quotation separates professional fees, statutory charges and optional expenses.
Do you guarantee approval?
No. ITM prepares and supports applications, while the responsible authority controls acceptance and processing.
Can one account manage several companies?
Yes. One account can belong to several organisation workspaces, including different entity types.
Can my accountant or employee upload documents?
Yes. Organisation owners can invite people and give them limited permissions.
How will I receive updates?
Updates appear in the client workspace and may also be sent through enabled email, SMS or WhatsApp channels.
Is my information secure?
Access is limited by organisation and role. Sensitive credentials should never be sent through ordinary messages.
Ready to begin?
Tell us about your organisation and desired outcome.
We assess the request and send a written quotation before asking for payment.