NSSA and Employer Compliance
NSSA Compliance Certificate Support
Identify outstanding employer actions before a compliance-certificate request is submitted.
Is this service right for you?
- Employers preparing for tenders
- Suppliers undergoing due diligence
- Employers renewing compliance documents
- Businesses correcting contribution or return gaps
If the correct route depends on your circumstances, ITM will assess the information before asking you to approve a quotation.
What the service can include
- Employer-compliance assessment
- Outstanding-action list
- Quotation for agreed corrective work
- Certificate-request support when eligible
- Expiry date captured for reminders
The final deliverables are the items written in the approved quotation. Authority decisions and items outside the quotation are excluded.
Starting requirements
- Employer registration details
- Available contribution and return records
- Employee information for affected periods
- Prior certificate or notices
- Payment evidence where relevant
- Portal access through an approved secure method
This is a preparation checklist. A consultant may request fewer or additional items after reviewing your organisation and the current official process.
How it works
- Complete a compliance assessment.
- Review identified return or payment gaps.
- Approve the corrective-work quotation.
- Resolve agreed outstanding actions.
- Request the certificate when eligibility conditions are met.
- Store the result and schedule the next reminder.
Charges and payment
| Charge type | Amount | Notes |
|---|---|---|
| Professional fee | Quoted after assessment | Work performed by ITM |
| Statutory / authority fee | Confirmed at quotation | Paid to or for the responsible authority |
| Optional costs | If selected | Courier, certified copies, expedited handling |
Payment is requested only after you approve the current quotation version.
Frequently asked questions
Can a certificate be issued with outstanding obligations?
Eligibility depends on the employer record. Outstanding returns, contributions or discrepancies may need to be resolved first.
Can a certificate be verified?
The NSSA self-service portal provides certificate-verification functionality.
Do you guarantee issuance?
No. The authority determines compliance status and issuance.
Will the dashboard remind us before expiry?
Yes, once the issue and expiry dates are recorded for the organisation.
Ready to begin?
Ready to start NSSA Compliance Certificate Support?
We assess the request and send a written quotation before asking for payment.